Twine Tales

Do you ship outside India?

Yes, we deliver to more than 200 countries in the world and offer different shipping options as applicable.

How much does shipping cost?

A delivery fee of Rs.150 will be charged for order values below Rs. 1,000 for deliveries within India.

How do I know my order has been placed?

Upon placing your order, you will see an order confirmation number on your screen. You will also receive an email confirmation from us. In case there are any issues with processing your order, you will be notified with an email.

How do I track my order?

Once you have placed an order, we will send you a tracking number/ AWB through an email. You will be able to view the date your item is in process to the date of shipment to the date of your item being in the process of delivery.

When will I receive my order?

The estimated delivery time of each product is mentioned on product page. Please take note of the dates given before you proceed to checkout. Most garments will be shipped within 6-8 weeks of receiving the order. Accessories will be shipped within 2 weeks, depending on the designer and product style. However, this is subject to availability.

Orders within India should reach the customer within 3-4 days after the date of dispatch. Orders outside India should reach the customer within 4-6 days after the date of dispatch.

Can I change my shipping address after my order has been placed?

If there is an error in the shipping address you specified at the time of checkout, please email us at  or call us immediately. We are unable to change a shipping address or redirect orders once items have been dispatched.